Romy Falkenbach
I came here after working at a big firm where we'd spend weeks building elaborate forecasts that clients would ignore. Here, we start by asking what decisions they're actually trying to make. Then we build something useful for that specific purpose.
What surprised me most was how much listening matters. Half my job is understanding why someone's current approach isn't working. The other half is showing them alternatives without making them feel like they've been doing everything wrong.
"We're not selling certainty about the future. We're helping people make better guesses with the information they have."
Most days involve more conversations than calculations. Which makes sense when you realize that budgeting problems are usually people problems wearing number costumes.